Privacy Policy

VoltCamp EV (ABN 31 326 692 037) respects your privacy and handles personal information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles. This policy explains what we collect, why, and the choices you have.

What we collect

When you browse or place an order we may collect your name, email, phone number, shipping and billing address, and order details. Payment information is processed securely by our payment providers and is not stored by us. We also collect technical data such as your IP address, device and browser type, and the pages you visit, through cookies and similar technologies.

Why we collect it

To process and deliver your orders and provide support
To send order updates and, if you opt in, marketing
To improve our website and products
To meet our legal and tax obligations

Who we share it with

We share personal information only as needed with service providers who help us run the store, including our e-commerce platform (Shopify), payment processors, and delivery and fulfilment partners. Some of these providers and suppliers are located overseas, so your information may be handled outside Australia. We do not sell your personal information.

Cookies and advertising

We use cookies for site functionality, analytics and advertising. You can control cookies through your browser settings, and you can opt out of targeted advertising on our Your Privacy Choices page.

Your rights

You can ask us to access or correct the personal information we hold about you, or to stop sending you marketing. Email sales@voltcampev.com and we will respond within a reasonable time.

Security

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure.

Contact

For any privacy question or complaint, email sales@voltcampev.com. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Last updated: June 2026.